Privacy Policy
Asia Global Yachting — Last updated 7 September 2026
This Privacy Policy explains how Asia Global Yachting ("AGY", "we", "us") collects, uses, and protects personal information when you use our intranet platform, booking system, and related services.
1. Information We Collect
We collect information you provide directly to us when you create an account, submit a booking enquiry, complete a yacht intake form, or contact our team. This may include your name, email address, phone number, nationality, passport details (for charter guests), payment information, and any preferences or notes you share with us.
2. How We Use Your Information
We use the information we collect to operate, maintain, and improve our services — including processing charter bookings and quotations, coordinating crew and vessel operations, managing maintenance and compliance, generating invoices and financial reports, communicating with you about your booking or account, and fulfilling our legal and regulatory obligations.
3. Sharing of Information
We do not sell your personal information. We may share information with authorised third parties only as necessary to deliver our services — for example yacht owners, charter agencies and brokers involved in your booking, suppliers and crew assigned to a charter, payment and accounting providers (such as Xero), and government or regulatory authorities where required by law.
4. Data Retention
We retain your information for as long as your account is active or as needed to provide our services, and thereafter to comply with our legal obligations, resolve disputes, and enforce our agreements. Charter and financial records are retained in line with applicable accounting and tax requirements.
5. Security
We take reasonable measures to protect your personal information from unauthorised access, alteration, or disclosure. Access to personal data within our organisation is restricted to authorised staff on a need-to-know basis. However, no method of transmission over the internet or electronic storage is completely secure.
6. Cookies
Our application uses essential cookies and local storage to maintain your session, language preference, and theme. We do not use advertising or third-party tracking cookies.
7. Your Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information held by us. To make such a request, contact us using the details below.
8. Changes to This Policy
We may update this policy from time to time. Material changes will be reflected by updating the date shown at the top of this page.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, contact Asia Global Yachting at the details provided on our Contact page.